Florida Auto Glass Plus LLC

Geno Howze 3 months ago

Had a appointment scheduled which they double booked Friday so I told then not to worry but needed this done first thing Monday morning then the tech reached and said he couldn't get there until after 12 that's 2 days of moving my schedule around. Told him I could do it at 4pm then he tried to schedule another day. You need the patience of God dealing with these people. I went with another company, Good Luck!

Jxcquise X 2 years ago

I recently had the pleasure of experiencing exceptional customer service for a windshield replacement on my vehicle, and I couldn't be more satisfied with the entire process. From the moment I contacted Auto Glass Plus, I was met with professionalism and efficiency. Scheduling the appointment with Debbie was a breeze. She was courteous, and accommodating to my busy schedule. They provided clear instructions on what to expect and even offered a convenient mobile service option, which I gladly accepted. On the day of the replacement, the technician Jason Watts arrived promptly at the scheduled time. He was friendly, respectful of my property, and clearly very skilled at his job. The entire replacement process was seamless and much quicker than I anticipated. What impressed me the most was the attention to detail and the quality of the replacement. The new windshield was installed flawlessly, and the technician made sure everything was clean and secure before leaving. They also provided valuable tips on how to care for the new windshield. Overall, exceeded my expectations in every way. Their exceptional customer service, from initial contact to the completion of the replacement, m

Jason Day 2 years ago

I had an insurance claim to replace a 2019 Jeep Cherokee window. it was replaced at my work Friday, May 3, 2024. When I got home from work, I noticed a semi lunar breaking the glass from the outside, and it was actually where the rearview mirror was affixed graciously the installer allowed me to continue to text him and he said he would come take a look on his next availability The following day, Saturday, the rearview mirror actually fell from the inside down from the window, carrying with it pieces of glass (all adhered to the adhesive sticker) on Tuesday, May 7, 2024, the installer came out and acknowledged the damage and his boss, Rick told him to have me file another claim. my insurer refused to take another claim because this is a manufacturer defect. It’s not a road hazard. on Wednesday, May 8, 2024, the supervisor, Rick calls me and tells me I’m the one who pulled the mirror down. and It’s my fault. The only way it could break away from the window, was because of me pulling on the mirror too hard, as they have photos of it being normally installed the day of installation. I am 46 years old. I’ve been driving for 30 years. I know how to adjust a mirror without damaging

B D 4 years ago

Just wow! Tony and Rick just replaced my Subaru Outback windshield. Great people. Phenomenal work. Was not sure what to expect since this is my first vehicle with eyesight. They were able to get the windshield off in record time without damaging anything. No broken cowl tabs and no broken cowl. I have had two other big name companies on my other vehicles where they damaged the vehicle in some way. Glad a friend recommend this company. They had no issue with me chatting and watching the entire process. They did a great job calibrating the eyesight. If you own a vehicle that require camera calibration or just a regular windshield replacement they will get the job done!

Janine Lisboa 7 years ago

I'm sad to say this is the first review I have ever had to write. I can not express enough how unhappy I am with the windshield I received from this company. The REP who came out and replaced my windshield (Dave) argued with everything I had to say and was adamant I received the exact same windshield and model that I previously had. He also came up with excuse after excuse for why it duidn't look the same. First he stated over time the windshield darkens. Which I responded with the fact I have had 2 windshields replaced in the past and they were never that light to begin with. He then began to say it was dirty from pollen and then changed the excuse it was due to all the car washes I have gotten (since I have a membership with a car wash and go 2-3 times a week to). He informed me the car washes could add a film to my windshield which could make it darker than the newer one I got from them. I'm sorry but if NOTHING (information and type) in both windshields don't match it's common sense the windshield is NOT the same. This company replaces your windshield with ones manufactured in China and have NO solar tint/protection at all! How can the windshield be the same if my previous one